The virtual workplace
Built for teams that can't wait.
See your whole team on one live map. Get help in seconds, not minutes. Keep the people you worked hard to hire.
Keep your tools. Cameras optional.
What people are saying
1 of 3
“Managing remote users made easy.”
As a call center manager overseeing remote and hybrid teams, we now have full visibility into our agents' availability. With NexGen Virtual Workplace, frontline agents can instantly see which advanced agents are available when they need support during a customer interaction.
“Excellent platform to reduce manpower for my business.”
NexGen Virtual Workplace helps me for cost cutting of my office infrastructure and manpower.
“The Best Virtual Workplace Out There!”
I love how it gives a realistic feel of being in an office with my colleagues. The ease of connecting and communicating is unlike any other platform. Not to mention the price being unbelievably affordable!
- Open to meet
- On break
- Do not disturb
Place and presence
Presence, not pings.
Chat tells you someone exists. NexGen shows you who can help right now.
Built for how your team works.
Contact Centers & BPOs
Keep your agents. Hit every client's numbers.
See status and KPIs on one live floor.
See the Contact Center FloorWebex Teams
Already on Webex? It runs inside NexGen.
Webex handles the meeting. We handle the rest.
See NexGen for WebexAny Live Team
If a slow answer costs you a customer within minutes, NexGen is built for you.
See the Virtual Workplace
A chat list isn't a team.
No more waiting on replies
Live work can't wait for a message or a meeting link. See who's free and go.
See the work, not the webcam
Cameras are optional. NexGen shows status and results, never a wall of video feeds.
Keep the people you hired
Remote work cuts office costs. Isolation costs you people. NexGen keeps the savings and ends the isolation.
Two ways to work remote.
The old way
- So many steps just to meet.
- So much app switching.
- Questions wait. Customers don't.
- Good people quietly leave.
The NexGen way
- Meet in one click.
- One floor for the whole team.
- Help in seconds, not minutes.
- People feel seen and stay.
Notes from the floor.
How live teams work now, and what's changing.
The Presence Deficit
Read More about The Presence DeficitThe Real Cost of the Tab You Can't Find
Read More about The Real Cost of the Tab You Can't FindSpeaking the Same Language: How Translation and Transcription Work Inside NexGen
Read More about Speaking the Same Language: How Translation and Transcription Work Inside NexGen
Straight answers.
What problem does NexGen solve?
Remote teams can't see each other. So quick questions wait in chat or turn into meetings. NexGen puts your team on one live floor map. People see who's free and get help in seconds.
Do we have to replace Teams, Zoom or Webex?
No. Keep your tools. NexGen adds the presence they don't have. Webex runs inside NexGen.
Will my team feel watched?
No. Cameras are optional. No one sees anyone's video outside a call. NexGen shows who's free and who needs help, not a wall of webcams.
Will my team actually use it after week one?
People use it because it speeds up work. Seeing who's free beats asking in chat. We set up your floor with you and coach your team on best practices.
How is NexGen different from other virtual offices?
Other virtual offices give remote teams a place to hang out. NexGen is a place to work: live status, one-click help and, for contact centers, live KPIs on the floor.
Is it secure?
Video is end-to-end encrypted. The app and its assets are encrypted in delivery.
Do we need to install anything?
No. Everything is in a web browser. Simply log in.
Does it work for large or growing teams?
It's ideal for both. NexGen helps you create the culture and processes you need to move faster and be more successful.